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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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July 9, 2024

5  out of  5 rating by Michael
"Switched from Progressive to State Farm, cut my monthly auto insurance payment in half. Thanks!"
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Tonya Love

June 30, 2024

5  out of  5 rating by Tonya Love
"Everyone is so welcoming, and helpful. Melissa is always so cheerful, and goes above and beyond to assist me , every single time I'm there, making all my insurance transactions seamless. Tim even took the time to help me with a matter I was dealing with from a totally different insurance company! I Highly recommend this state farm to everyone!"
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Kaylin Collins

June 28, 2024

5  out of  5 rating by Kaylin Collins
"Very friendly staff, knowledgeable, great place!"
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sandra jones

June 28, 2024

5  out of  5 rating by sandra jones
"I have been with State Farm for a long time. When I moved back to Michigan, I contacted Tim. He made the transition so easy and pleasant. His whole team there are awesome. He truely treats you like family. When I call they know me and help me so quickly. As I am pushing 70, it so great and comforting to have someone with patient that makes every thing flow smoothly. I love you all and highly recommend Tim and the team there. I feel blessed to be part of their family!!!!!!!!!!!!"
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Rebecca Groff

June 26, 2024

5  out of  5 rating by Rebecca Groff
"State farm and the employees are amazing! They will go outta their way to provide you with the best service possible and treat you like family. They will find you the best service that they have to offer and lead you in the right direction."
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Barbara Kiraga

June 20, 2024

5  out of  5 rating by Barbara Kiraga
"These people are the most wonderful people on the planet!! I highly recommend them as your insurance company!!🤩"
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June 20, 2024

5  out of  5 rating by Dareck
"Our family has been with this State Farm family for over ten years now. It has, by far, been the most pleasant insurance office we have dealt with in our lives. If you are shopping insurance and want an office who actually cares and works FOR you then look no further. You have found your new home. Thank you to Tim and his amazing staff for all your care and hard work. You all are THE BEST OF THE BEST!"
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tricia menzie

June 19, 2024

5  out of  5 rating by tricia menzie
"The best people. Very helpful. Kristin is my favorite. They are very understanding."
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Aaron Dutton

June 18, 2024

5  out of  5 rating by Aaron Dutton
"This office is absolutely amazing..I moved from detroit to tawas and my old agent messed up my policy bc I was switching agents..Tim's office fixed my policy and get this even saved me more money..10/10 would recommend this insurance agency to anyone needing better service with their insurance.. Thanks for being a caring and amazing office.."
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The Twisted Thrifter

June 14, 2024

5  out of  5 rating by The Twisted Thrifter
"Treated like family here. You can't find a nicer and more caring staff at this insurance agency!! They truly care about their customers, and work hard to find the best price for all your insurance needs."
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Tricia Cook

June 13, 2024

5  out of  5 rating by Tricia Cook
"I have been with Tim Knapp at State Farm for years now, they are always there for me when I need them. They are always friendly, kind and willing to help in any way they can. I'd recommend Tim and his Associates to everyone, wonderful service/insurance."
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June 4, 2024

5  out of  5 rating by Amanda
"Amazing Insurance Company to work with! The staff in the office is INCREDIBLE! They were able to get insurance costs WAY down for my newer truck, newer motorcycle and my house and even life insurance for my husband! AMAZING! I HIGHLY recommend!"
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Erin Gotts

April 9, 2024

5  out of  5 rating by Erin Gotts
"Best place ever. You must them."
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Alissa Knox

March 16, 2024

5  out of  5 rating by Alissa Knox
"I have been part of the East Tawas State Farm family since I received my license at 16 years old! Tim, Kristin and the rest of the crew have always went above and beyond to help me with all my insurance needs. Not only am I a member, but my family are too! When my mother had a devastating house fire Tim and State Farm were there to help her move through the troublesome days to follow. We are forever grateful for our State Farm Family! ❤️"
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March 14, 2024

5  out of  5 rating by Michael
"I've been with State Farm close to 20 years (auto/home), in which I've lived in 6 other states in that timespan. This branch is BY FAR the best I've ever dealt with. Kristin especially. She is so knowledgeable, and a total pleasure to talk to. Cannot tell how how much money she's saved me configuring my policies. It doesn't get much better than this as far as an insurance company goes!"
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December 29, 2023

5  out of  5 rating by MaryAnn
"Tim is very patient and personal. You can tell he cares about his customers with the time he spends with you. Definitely recommend!"
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Melody Williams

November 17, 2023

5  out of  5 rating by Melody Williams
"They make you feel like family, knowledgeable, friendly, personable, helpful, the best!! Highly recommend Tim Knapp for your state farm agent. I've been with Tim between 15-20yrs I think, & have never been disappointed! He helped me all those yrs ago when other companies wouldn't & made it work with my budget. Tim & his staff, to name a few Kristin, Taylor, Bruce & others over the yrs., have taken care of my needs above & beyond thru many changes & claims overs the yrs. Always helpful & friendly!! With today's technology you don't have to live near him to receive his help. I only have lived near his office a couple of those yrs., I will keep him & state farm!! They have taken care of my needs for many yrs.!! Thank you Tim Knapp, staff & State Farm, your service has been appreciated!!"
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Walter Mullins

November 11, 2023

5  out of  5 rating by Walter Mullins
"Kristin was amazing and got me a better deal with State Farm than I could get as a veteran with USAA!"
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Robert Oates

August 18, 2023

5  out of  5 rating by Robert Oates
"Best insurance agency around. Been buying insurance for 60 years, have not had a better or more frendly place. Glad I found it."
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Debra Thoryk

August 1, 2023

5  out of  5 rating by Debra Thoryk
"A pleasure to work with. Friendly and caring!"
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Beth K

June 24, 2023

5  out of  5 rating by Beth K
"Tim and everyone at his office are very helpful"
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Josh Hawley

February 28, 2023

5  out of  5 rating by Josh Hawley
"Good people"
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Casper C

January 8, 2023

5  out of  5 rating by Casper C
"Great people that work there they always help me and work with me and with me being terminal with cancer it's a godsend to have them helping me the way they do"
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CJ Creech

October 13, 2022

5  out of  5 rating by CJ Creech
"Just need to give a HUGE shoutout to Kristin she went above and beyond for us and was able to combine our stuff and save us a good chunk of change, we really appreciate u!! 😁"
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Laura Gingerich

August 4, 2022

5  out of  5 rating by Laura Gingerich
"Great all around to work with."