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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gena Burtch

March 14, 2025

5  out of  5
rating by Gena Burtch
"State farm is the best, I have dealt with Kristen several times and she goes above and beyond everyone that works there is so friendly and very helpful"
We responded:
"I appreciate your 5 star review and praise for Kristin and our team!"
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Thomas Loukas

March 6, 2025

5  out of  5
rating by Thomas Loukas
"The best experience I've had with customer service in a long time Kristin and sissy are very amazing agents of state farm thank you for the experience"
We responded:
"I'm happy you're so happy with me and my team Thomas! "
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Beth K

February 27, 2025

5  out of  5
rating by Beth K
"Tim and everyone at his office are very helpful. Even though we moved away I will continue to use the best State Farm staff."
We responded:
"Thanks so much Beth for your kind words! We appreciate you! "
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Shar Davis

February 25, 2025

5  out of  5
rating by Shar Davis
"LITERALLY the best agents ever!! The clients come first. I love the way they treat you like family! There quick to give you answer’s and if they don’t know the answer they sure are quick to find one. Tim sissy and Kristin are the best. I totally would recommend anyone!!!"
We responded:
"Thank you Shar! We’re so happy that you’re so happy! "
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Leo Cummings

February 19, 2025

5  out of  5
rating by Leo Cummings
"Tim Knapp State Farm in Tawas Michigan has been the best insurance company that I have ever worked with. They are always friendly and helpful. And they make it a point to know you by name. Unlike other companies where you're just a policy number. I haven't had any problems or issues with them."
We responded:
"Hey Leo! We appreciate your review! We're happy you're so happy with us! "
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Nicole Hughes

February 14, 2025

5  out of  5
rating by Nicole Hughes
"I have been with State Farm since 2021 and I absolutely love THIS office and the staff! They go above and beyond to make sure you are satisfied and happy, they return your calls and text; help with whatever you need! Tim has an amazing work ethic and everyone is always smiling and in a great mood! It reflects and it’s a breath of fresh air to be treated as a human and NOT a number🙌🏼🙌🏼"
We responded:
"Thank you so much Nicole for taking your time to leave us such a sweet review! We're touched by your kind words and love for us. We appreciate you too! "
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Nathaniel Vincenty-Cole

February 11, 2025

5  out of  5
rating by Nathaniel Vincenty-Cole
"Tim Knapp sat down with my spouse and I during the purchase of our first home. He went over all of the options we had before us and really made a difficult and confusing process easy to understand and really made us feel safe and informed. Tim and his team have always been kind, understanding, informative, and have been there for us with all of our insurance needs, changes, and even growing with us as our children grew and became drivers themselves. Tim Knapp and his team have been the best choice for insurance that my wife and I have ever made!"
We responded:
"Wow Nathan! Thank you so much for taking the time to leave such an amazing review! We are thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team and motivate us to keep delivering our best. We are delighted to know that the time spent reviewing your policies and coverages helped you so much! It's rewarding to see our efforts being appreciated by valued customers like you! "
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Straw Hat Ninja

January 29, 2025

5  out of  5
rating by Straw Hat Ninja
"Amazing experience here, fast friendly above and beyond to make the process as easy as possible. Highly recommend tim knapp-state farm for all things insurance. The staff are beyond amazing"
We responded:
"Thanks so much Paul for signing up with us and leaving us an awesome review! "
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Tammy Politte

January 22, 2025

5  out of  5
rating by Tammy Politte
"Everyone in the Tawas State Farm office is very friendly. We got a great price on our vehicle insurance. We thank you all for all of your help! If you're looking for a different insurance company. I recommend State Farm in Tawas City. ❤️👍😄"
We responded:
"We appreciate you and your kind words Tammy!"
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Kayla Lilly

January 17, 2025

5  out of  5
rating by Kayla Lilly
"I want to start off by giving Sissy a personal shoutout! She is all around outstanding! Very understanding, speedy quick and always has the answers for my thousands of questions! 10/10 ! ⭐️"
We responded:
"Thank you Kayla for loving on Sissy and my agency! We sure appreciate you too! "
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Donald Price

December 20, 2024

5  out of  5
rating by Donald Price
"Tawas State Farm for the big win in this family! Lowest rates, easiest communication and best reps"
We responded:
"We appreciate you too Don! I’m happy you’re so happy with me and my team!"
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Ryan Kiernicki

December 19, 2024

5  out of  5
rating by Ryan Kiernicki
"I LOVE STATE FARM and Tim Knapp and staff. They go above and beyond for you. when you call they always answer or if a return call is needed it is done that day, not days or weeks later. If there is any issue with anything rather its updated documents that need signing, or changes to your insurance or any of your needs that you need met they are on top of it and immediately. They have the best communication and friendliest staff you could ask for and State Farm has the best rates I have been with them for 10yrs I have my car and house bundled, wouldn't go anywhere else. Give the ma call if you need insurance, you will not be disappointed"
We responded:
"Wow Ryan! I’m humbled by your words of affirmation for me and my team! We’re thrilled how happy you are about our service and prices! Thank YOU for sharing your experience - we’ll continue working hard for you and all our customers!"
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Sarah Savage

October 12, 2024

5  out of  5
rating by Sarah Savage
"Love Kristin she is the best, everyone is very nice and the best deals around!"
We responded:
"Thank you so much Sarah! We sincerely appreciate you too! "
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Miss Snowww

September 26, 2024

5  out of  5
rating by Miss Snowww
"All I have to say is Kristin from State farm in Tawas is an absolute GEM ❤️🤌🏻 She works fastly and officiantly. She's very respectful and understanding. I am disabled and she helped break things down for me in a way I could understand and was extremely patient with me. Not to mention their insurance rates are unmatched! 10/10 would recommend!"
We responded:
"Thank you Kelsey for your sweet review! Kristin is very "sparkley"!"
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Sean Doran

September 8, 2024

5  out of  5
rating by Sean Doran
"Wonderful people."
We responded:
"Thank you Sean for choosing us to handle your insurance program. "
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Michael Wilson

September 5, 2024

5  out of  5
rating by Michael Wilson
"These are great people that have gone above and beyond for me. I extremely recommend this State Farm’s agency. Tim is awesome and will look out for you! I will always get my insurance from this place no matter what I drive, and I also get renters insurance that’s completely affordable, and you can’t beat the rates from these people that will go above and way beyond any expectations."
We responded:
"Wow Michael! Thank you for your kind words! We appreciate you sharing your experience with us!"
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Victoria

September 4, 2024

5  out of  5
rating by Victoria
"We had the privilege and pleasure of doing business with Tim Knapp, Kristin Cherwinski, and Melissa. They were very professional, helpful, understanding, and delightful to work with. They totally exceeded our expectations and would definitely recommend their office to anyone seeking their insurance expertise. They made us feel totally welcome and we appreciated that. Thank you, Dr. & Mrs. Charles Kudwa"
We responded:
"We’re humbled by your kind words of support and appreciation! With sincere gratitude, Tim, Kristin and Melissa."
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Jessica Romzek

July 26, 2024

5  out of  5
rating by Jessica Romzek
"The staff at this agency go above and beyond to be sure I am fully covered at the best rates! Thank you Ms Kris Cherwinski! You're a rock star 🎖"
We responded:
"Yes - Kristin is my Rock Star Jessica! Thank you for being a part of our loyal fan club! "
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Michael

July 9, 2024

5  out of  5
rating by Michael
"Switched from Progressive to State Farm, cut my monthly auto insurance payment in half. Thanks!"
We responded:
"I'm glad we were able to help you save money Michael! Thank you for switching! "
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Tonya Love

June 30, 2024

5  out of  5
rating by Tonya Love
"Everyone is so welcoming, and helpful. Melissa is always so cheerful, and goes above and beyond to assist me , every single time I'm there, making all my insurance transactions seamless. Tim even took the time to help me with a matter I was dealing with from a totally different insurance company! I Highly recommend this state farm to everyone!"
We responded:
"Thank you Tonya so much! We appreciate you being our customer!"
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Kaylin Collins

June 28, 2024

5  out of  5
rating by Kaylin Collins
"Very friendly staff, knowledgeable, great place!"
We responded:
"Thank you Kaylin! "
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sandra jones

June 28, 2024

5  out of  5
rating by sandra jones
"I have been with State Farm for a long time. When I moved back to Michigan, I contacted Tim. He made the transition so easy and pleasant. His whole team there are awesome. He truely treats you like family. When I call they know me and help me so quickly. As I am pushing 70, it so great and comforting to have someone with patient that makes every thing flow smoothly. I love you all and highly recommend Tim and the team there. I feel blessed to be part of their family!!!!!!!!!!!!"
We responded:
"I sure appreciate you and your kind words Sandra! "
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Rebecca Groff

June 26, 2024

5  out of  5
rating by Rebecca Groff
"State farm and the employees are amazing! They will go outta their way to provide you with the best service possible and treat you like family. They will find you the best service that they have to offer and lead you in the right direction."
We responded:
"Thank you Becky! We sure appreciate you!"
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Barbara Kiraga

June 20, 2024

5  out of  5
rating by Barbara Kiraga
"These people are the most wonderful people on the planet!! I highly recommend them as your insurance company!!🤩"
We responded:
"I really appreciate you Barb! Thank you for your kind words!"
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Dareck

June 20, 2024

5  out of  5
rating by Dareck
"Our family has been with this State Farm family for over ten years now. It has, by far, been the most pleasant insurance office we have dealt with in our lives. If you are shopping insurance and want an office who actually cares and works FOR you then look no further. You have found your new home. Thank you to Tim and his amazing staff for all your care and hard work. You all are THE BEST OF THE BEST!"
We responded:
"I sincerely appreciate you and your loyal support for me and my team Dareck! We’ll continue to do whatever it takes earn your trust!"