Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Savage

Sarah Savage

October 12, 2024

5  out of  5
rating by Sarah Savage
"Love Kristin she is the best, everyone is very nice and the best deals around!"
We responded:
"Thank you so much Sarah! We sincerely appreciate you too! "
Profile photo of Miss Snowww

Miss Snowww

September 26, 2024

5  out of  5
rating by Miss Snowww
"All I have to say is Kristin from State farm in Tawas is an absolute GEM ❤️🤌🏻 She works fastly and officiantly. She's very respectful and understanding. I am disabled and she helped break things down for me in a way I could understand and was extremely patient with me. Not to mention their insurance rates are unmatched! 10/10 would recommend!"
We responded:
"Thank you Kelsey for your sweet review! Kristin is very "sparkley"!"
Profile photo of Sean Doran

Sean Doran

September 8, 2024

5  out of  5
rating by Sean Doran
"Wonderful people."
We responded:
"Thank you Sean for choosing us to handle your insurance program. "
Profile photo of Michael Wilson

Michael Wilson

September 5, 2024

5  out of  5
rating by Michael Wilson
"These are great people that have gone above and beyond for me. I extremely recommend this State Farm’s agency. Tim is awesome and will look out for you! I will always get my insurance from this place no matter what I drive, and I also get renters insurance that’s completely affordable, and you can’t beat the rates from these people that will go above and way beyond any expectations."
We responded:
"Wow Michael! Thank you for your kind words! We appreciate you sharing your experience with us!"
Profile photo of Victoria

Victoria

September 4, 2024

5  out of  5
rating by Victoria
"We had the privilege and pleasure of doing business with Tim Knapp, Kristin Cherwinski, and Melissa. They were very professional, helpful, understanding, and delightful to work with. They totally exceeded our expectations and would definitely recommend their office to anyone seeking their insurance expertise. They made us feel totally welcome and we appreciated that. Thank you, Dr. & Mrs. Charles Kudwa"
We responded:
"We’re humbled by your kind words of support and appreciation! With sincere gratitude, Tim, Kristin and Melissa."
Profile photo of Jessica Romzek

Jessica Romzek

July 26, 2024

5  out of  5
rating by Jessica Romzek
"The staff at this agency go above and beyond to be sure I am fully covered at the best rates! Thank you Ms Kris Cherwinski! You're a rock star 🎖"
We responded:
"Yes - Kristin is my Rock Star Jessica! Thank you for being a part of our loyal fan club! "
Profile photo of Michael

Michael

July 9, 2024

5  out of  5
rating by Michael
"Switched from Progressive to State Farm, cut my monthly auto insurance payment in half. Thanks!"
We responded:
"I'm glad we were able to help you save money Michael! Thank you for switching! "
Profile photo of Tonya Love

Tonya Love

June 30, 2024

5  out of  5
rating by Tonya Love
"Everyone is so welcoming, and helpful. Melissa is always so cheerful, and goes above and beyond to assist me , every single time I'm there, making all my insurance transactions seamless. Tim even took the time to help me with a matter I was dealing with from a totally different insurance company! I Highly recommend this state farm to everyone!"
We responded:
"Thank you Tonya so much! We appreciate you being our customer!"
Profile photo of Kaylin Collins

Kaylin Collins

June 28, 2024

5  out of  5
rating by Kaylin Collins
"Very friendly staff, knowledgeable, great place!"
We responded:
"Thank you Kaylin! "
Profile photo of sandra jones

sandra jones

June 28, 2024

5  out of  5
rating by sandra jones
"I have been with State Farm for a long time. When I moved back to Michigan, I contacted Tim. He made the transition so easy and pleasant. His whole team there are awesome. He truely treats you like family. When I call they know me and help me so quickly. As I am pushing 70, it so great and comforting to have someone with patient that makes every thing flow smoothly. I love you all and highly recommend Tim and the team there. I feel blessed to be part of their family!!!!!!!!!!!!"
We responded:
"I sure appreciate you and your kind words Sandra! "
Profile photo of Rebecca Groff

Rebecca Groff

June 26, 2024

5  out of  5
rating by Rebecca Groff
"State farm and the employees are amazing! They will go outta their way to provide you with the best service possible and treat you like family. They will find you the best service that they have to offer and lead you in the right direction."
We responded:
"Thank you Becky! We sure appreciate you!"
Profile photo of Barbara Kiraga

Barbara Kiraga

June 20, 2024

5  out of  5
rating by Barbara Kiraga
"These people are the most wonderful people on the planet!! I highly recommend them as your insurance company!!🤩"
We responded:
"I really appreciate you Barb! Thank you for your kind words!"
Profile photo of Dareck

Dareck

June 20, 2024

5  out of  5
rating by Dareck
"Our family has been with this State Farm family for over ten years now. It has, by far, been the most pleasant insurance office we have dealt with in our lives. If you are shopping insurance and want an office who actually cares and works FOR you then look no further. You have found your new home. Thank you to Tim and his amazing staff for all your care and hard work. You all are THE BEST OF THE BEST!"
We responded:
"I sincerely appreciate you and your loyal support for me and my team Dareck! We’ll continue to do whatever it takes earn your trust!"
Profile photo of tricia menzie

tricia menzie

June 19, 2024

5  out of  5
rating by tricia menzie
"The best people. Very helpful. Kristin is my favorite. They are very understanding."
We responded:
"We appreciate you and your kind words Tricia!"
Profile photo of Aaron Dutton

Aaron Dutton

June 18, 2024

5  out of  5
rating by Aaron Dutton
"This office is absolutely amazing..I moved from detroit to tawas and my old agent messed up my policy bc I was switching agents..Tim's office fixed my policy and get this even saved me more money..10/10 would recommend this insurance agency to anyone needing better service with their insurance.. Thanks for being a caring and amazing office.."
We responded:
"Wow Aaron! We just met you! Thanks for your kind words and allowing us to serve you! "
Profile photo of The Twisted Thrifter

The Twisted Thrifter

June 14, 2024

5  out of  5
rating by The Twisted Thrifter
"Treated like family here. You can't find a nicer and more caring staff at this insurance agency!! They truly care about their customers, and work hard to find the best price for all your insurance needs."
We responded:
"Your kind words touch my heart! Thank you for being a loved member of my State Farm family! "
Profile photo of Tricia Cook

Tricia Cook

June 13, 2024

5  out of  5
rating by Tricia Cook
"I have been with Tim Knapp at State Farm for years now, they are always there for me when I need them. They are always friendly, kind and willing to help in any way they can. I'd recommend Tim and his Associates to everyone, wonderful service/insurance."
We responded:
"I’m humbled by your kind words Tricia! You are sincerely appreciated by all of us here! Thank you!"
Profile photo of Amanda

Amanda

June 4, 2024

5  out of  5
rating by Amanda
"Amazing Insurance Company to work with! The staff in the office is INCREDIBLE! They were able to get insurance costs WAY down for my newer truck, newer motorcycle and my house and even life insurance for my husband! AMAZING! I HIGHLY recommend!"
We responded:
"Thank you Amanda! We so appreciate you and your kind words! "
Profile photo of Erin Gotts

Erin Gotts

April 9, 2024

5  out of  5
rating by Erin Gotts
"Best place ever. You must them."
We responded:
"WOW! Thanks Erin! You're awesome! "
Profile photo of Alissa Knox

Alissa Knox

March 16, 2024

5  out of  5
rating by Alissa Knox
"I have been part of the East Tawas State Farm family since I received my license at 16 years old! Tim, Kristin and the rest of the crew have always went above and beyond to help me with all my insurance needs. Not only am I a member, but my family are too! When my mother had a devastating house fire Tim and State Farm were there to help her move through the troublesome days to follow. We are forever grateful for our State Farm Family! ❤️"
We responded:
"Alissa - you and your family are like family to me! I remember fondly when you all were living here in Tawas. And now even though you’re all scattered about, we still stay in touch wherever possible. I sincerely appreciate your friendship and your trust in me, my team and State Farm over all of these years."
Profile photo of Michael

Michael

March 14, 2024

5  out of  5
rating by Michael
"I've been with State Farm close to 20 years (auto/home), in which I've lived in 6 other states in that timespan. This branch is BY FAR the best I've ever dealt with. Kristin especially. She is so knowledgeable, and a total pleasure to talk to. Cannot tell how how much money she's saved me configuring my policies. It doesn't get much better than this as far as an insurance company goes!"
We responded:
"Thank you so much Michael for your kind words and 5-star rating for us! "
Profile photo of MaryAnn

MaryAnn

December 29, 2023

5  out of  5
rating by MaryAnn
"Tim is very patient and personal. You can tell he cares about his customers with the time he spends with you. Definitely recommend!"
We responded:
"MaryAnn, thank you so much for your fantastic review! We're absolutely delighted to hear that your experience with us was a great one. Your recommendation means the world to us! Thank you again for your support! -Tim"
Profile photo of Melody Williams

Melody Williams

November 17, 2023

5  out of  5
rating by Melody Williams
"They make you feel like family, knowledgeable, friendly, personable, helpful, the best!! Highly recommend Tim Knapp for your state farm agent. I've been with Tim between 15-20yrs I think, & have never been disappointed! He helped me all those yrs ago when other companies wouldn't & made it work with my budget. Tim & his staff, to name a few Kristin, Taylor, Bruce & others over the yrs., have taken care of my needs above & beyond thru many changes & claims overs the yrs. Always helpful & friendly!! With today's technology you don't have to live near him to receive his help. I only have lived near his office a couple of those yrs., I will keep him & state farm!! They have taken care of my needs for many yrs.!! Thank you Tim Knapp, staff & State Farm, your service has been appreciated!!"
We responded:
"Thank you for your glowing review, Melody! We're thrilled to be your insurance choice for the past 20 years! It's been a pleasure to serve you and meet your needs. We greatly appreciate your kind words and look forward to continuing to provide excellent service. - Tim "
Profile photo of Walter Mullins

Walter Mullins

November 11, 2023

5  out of  5
rating by Walter Mullins
"Kristin was amazing and got me a better deal with State Farm than I could get as a veteran with USAA!"
We responded:
"Thank you Walter! We appreciate you and your service to our country! "
Profile photo of Robert Oates

Robert Oates

August 18, 2023

5  out of  5
rating by Robert Oates
"Best insurance agency around. Been buying insurance for 60 years, have not had a better or more frendly place. Glad I found it."
We responded:
"Thank you Robert for your kind words! I'm glad you found us too! "