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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Seestadt

September 26, 2025

5  out of  5
rating by Robert Seestadt
"I have worked with Tim for several years. Tim, Sissy and the team have a personal touch, attention to customer matters, and professionalism that is unmatched by others in this industry."
We responded:
"Thank you Bob for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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mandie lacy

September 25, 2025

5  out of  5
rating by mandie lacy
"Kristen is an absolute sweetheart!! She goes above and beyond to get the best coverage possible! Everyone in the office has our best interest in mind when they do quotes. Would recommend to anyone in the market for insurance"
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Sherri Foster

September 19, 2025

5  out of  5
rating by Sherri Foster
"Wonderful insurance company to work with. Kristen, Sissy, and Tim are all very helpful and friendly. Great communication also. I'm so glad I switched to this office 6 yrs ago."
We responded:
"We sure appreciate you and your glowing review of our team!"
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KURT BRUSKE

September 18, 2025

5  out of  5
rating by KURT BRUSKE
"Kristin and the team at Tim Knapp State Farm are simply amazing. Kristin is knowledgeable, responsive, and genuinely cares about her clients. She made everything easy and stress-free, and her warmth and professionalism shine through in every interaction. Highly recommend!"
We responded:
"Thank you Kurt and Jessica for your kind words and loyalty to us! "
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paula rahn

September 14, 2025

5  out of  5
rating by paula rahn
"Everyone here is amazing. They treat you like a friend and make sure nothing lapses, especially if you're not the greatest with opening your mail (guilty). Everyone is so friendly and professional and they're always looking out for us. We can't recommend them enough!"
We responded:
"We appreciate your 5 star review Paula! We love providing our small-town service with a smile...like you might find in a future screen play!"
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Angel Simmons

September 11, 2025

5  out of  5
rating by Angel Simmons
"Honestly best insurance company that I’ve ever worked with especially for someone who is still young and new to insurance. So kind and helpful, helped me through each step and question to my full understanding and has always reached out to me to make sure my stuff is updated and ready. Would highly recommend to others. Great prices especially for a young driver."
We responded:
"We appreciate you and your sincere, glowing review of our agency Angel! "
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Emma Warren

September 2, 2025

5  out of  5
rating by Emma Warren
"Always great to work with and always very polite and right on"
We responded:
"We appreciate you Emma! Thanks for your review!"
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Christina Moran

August 29, 2025

5  out of  5
rating by Christina Moran
"This team has been great to work with, any questions I have they can answer promptly. Staff is extremely friendly!"
We responded:
"I appreciate your 5 star review and kind words about our team! Thank you for being a great neighbor! "
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James Sanford

August 12, 2025

5  out of  5
rating by James Sanford
"Great insurance company to do auto insurance with always kind and professional"
We responded:
"We appreciate you Jim and your 5 star review! "
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sandra jones

August 8, 2025

5  out of  5
rating by sandra jones
"I have been with State Farm for a long time. When I moved back to Michigan, I contacted Tim. He made the transition so easy and pleasant. His whole team there are awesome. He truely treats you like family. When I call they know me and help me so quickly. As I am pushing 70, it so great and comforting to have someone with patient that makes every thing flow smoothly. I love you all and highly recommend Tim and the team there. I feel blessed to be part of their family!!!!!!!!!!!!"
We responded:
"I sure appreciate you and your kind words Sandra! "
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Wayne Jose7520

August 7, 2025

5  out of  5
rating by Wayne Jose7520
"Very nice people, very helpful, really care about the people they insure. Haven't had an insurance agency like them before."
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Kelsey Smith

August 6, 2025

5  out of  5
rating by Kelsey Smith
"Always a great experience working with Tim Knapp and his team!"
We responded:
"We appreciate you and your 5 star review Kelsey! "
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Dan gr

August 6, 2025

5  out of  5
rating by Dan gr
"These guys are the best always get you the right rates and the best prices I won't get insurance anywhere else"
We responded:
"Thank you Dan and Tanya for your many years of loyalty to my agency. It's great having you as our "Good Neighbor"!"
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Juston Montrose

August 5, 2025

5  out of  5
rating by Juston Montrose
"I honestly couldn’t think Tim Knapp and girls their enough no matter the situation they always came throw for me they are the best best i highly recommend them they will go to the ends of the earth to help you and they always check up on the people they are truly amazing"
We responded:
"Thanks Juston for your review and compliments for our team! We appreciate you too! "
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William McAdams

July 26, 2025

5  out of  5
rating by William McAdams
"Ive used this insurance company for years. Always takes care of me."
We responded:
"We think of you and Connie as family. Thanks for your review! "
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Colt Sun

July 14, 2025

5  out of  5
rating by Colt Sun
"I have been getting car insurance from Tim and his awesome team of caring people for a good few years now, the motto is like a good neighbor but these guys go above and beyond and feel like family to me. If you need insurance I highly highly recommend Tim Knapp, always affordable and the best customer service I have ever experienced when dealing with car insurance."
We responded:
"Your words Cal are humbling. We appreciate you and your loyalty to me, my team and State Farm. "
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Marnie Lane

July 12, 2025

5  out of  5
rating by Marnie Lane
"State Farm Auto Insurance Agent Tim Knapp handled my auto accident claim efficiently! The claims representatives did exceptional business!"
We responded:
"Thank you Marnie for your high praise for me and my team and State Farm claims! You're like family to us! "
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Matt Sanow

June 13, 2025

5  out of  5
rating by Matt Sanow
"Been with them for years. Have all my coverages through them Super cool people, easy to work with. Very happy with them"
We responded:
"Thanks Matt for your fantastic review! "
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Chris Bennett

June 6, 2025

5  out of  5
rating by Chris Bennett
"Truly amazing people 🫶 they help me so much in ways I can't explain. They are always willing to help you out when needed. Thanks the the great service!! Love you guys!!"
We responded:
"Thank you, Chris for your thoughtful review and continued support! We truly value you too!"
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Norrita Hood

May 30, 2025

5  out of  5
rating by Norrita Hood
"There truly aren’t enough words to express how grateful my family and I are for Tim Knapp and his incredible team. Through every challenge, every difficult moment, and every heartbreaking obstacle we’ve faced recently, they have been a steady source of support, compassion, and genuine care. Tim has a way of making you feel seen and understood, even in the smallest of gestures. It's in the way he checks in, in how he handles details with thoughtfulness, and in how he treats you not just as a client, but as someone he truly cares about. And then there’s Sissy—where do I even begin? She is an absolute angel. The kind of person who shows up exactly when you need her most, with a heart so big and a spirit so kind that it honestly brings me to tears. I talk to her the most, and every conversation with her brings a sense of peace and reassurance. She’s helped me navigate so many things—organizing, setting up, taking care of details I couldn’t even think about at the time. It’s like she knows exactly what I need before I can even ask. Her presence has been a gift in one of the hardest seasons of my life, and I truly believe she was placed in our lives for a reason. Tim Knapp and his team are more than just professionals—they are compassionate, dedicated, and deeply human in the way they walk alongside families like ours. I would recommend them without hesitation to anyone going through a difficult time. They don’t just do their jobs—they care, and in a world where that kind of care is rare, they are a blessing I will never forget."
We responded:
"Holy smokes Norrita - your awesome review is humbling! We're so thankful for you and your kind words. "
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Tim Wice

May 30, 2025

5  out of  5
rating by Tim Wice
"Always friendly and smiling faces been doing business with them for years wouldn't go any were else"
We responded:
"Thank you Tim for your review and loyalty! We appreciate you! "
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Daniel Peterson

May 27, 2025

5  out of  5
rating by Daniel Peterson
"Everyone I’ve talked to has been extremely helpful, always answering my questions and getting my insurance needs taken care of very promptly. Would recommend to anybody."
We responded:
"Dan! This is fantastic! We so appreciate you and your review! "
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Bridgett Barr

May 23, 2025

5  out of  5
rating by Bridgett Barr
"I love the staff at State farm , everyone goes above and beyond to help make your needs possible. They are so very patient and understanding. We have been with this company for years and are very pleased with their service. Thank you to all of you at State farm for a job well done. God Bless you all."
We responded:
"Your kind words and loyalty to our agency and State Farm is sincerely appreciated Bridgett! Thank you! "
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Andrea McIntosh

May 19, 2025

5  out of  5
rating by Andrea McIntosh
"A big THANK YOU to Sissy and staff at Tim Knapp State Farm office! I stopped in for a home/auto quote and the professional and knowledgeable staff met all my needs. My husband and I were impressed by the excellent customer service and guidance towards our policy needs. It's great to have a hometown agent that cares! We couldn't be happier! Andrea (McIntosh) & Eric Groff"
We responded:
"We're so thrilled to have you and Eric join our agency. We take pride in all we do to ensure an excellent customer experience. Thank you for noticing and sharing it in your review. We appreciate you! "
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Kristy Sanders

May 16, 2025

5  out of  5
rating by Kristy Sanders
"Great bunch, staff is always cheerful 😊"
We responded:
"Thanks Kristy for your kind words and 5 star review! "