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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erin Kulaszewski

Erin Kulaszewski

May 12, 2025

5  out of  5
rating by Erin Kulaszewski
"They’re always amazing. I’ve been with them for a couple years and have never had a problem with them or their service."
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Derek Hopkins

May 9, 2025

5  out of  5
rating by Derek Hopkins
"Great staff! Friendly service! Recommend them for all your insurance needs."
We responded:
"We're happy you're so happy Derek! Thanks for your 5-star review! "
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Jennifer Rowden

May 9, 2025

5  out of  5
rating by Jennifer Rowden
"Prompt and curious. Always a pleasure to interact with."
We responded:
"We appreciate you and your 5 star review Jennifer! "
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Kate Reyelts

May 7, 2025

5  out of  5
rating by Kate Reyelts
"My fiancé and I have been with this company for years working with Kristen. When I tell you this is the BEST insurance company, it’s the truth. Kristen, Sissy & Tim are AMAZING people. So friendly, so kind, so understanding. They will forever have our business. 🫶🏽 100/10 recommend."
We responded:
"We all very humbled by your kind words Kate! Thank you for your glowing review! "
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Micheal Neibert

May 7, 2025

5  out of  5
rating by Micheal Neibert
"I really appreciate everything these guys help me with and keep me informed. I have been with Tim for several years now. Definitely one of the best around 👌"
We responded:
"Thank you Micheal for sticking with us through all! "
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amy benitez

May 7, 2025

5  out of  5
rating by amy benitez
"Best agency in town! Very helpful, friendly and really help their customers. They work with you and always give you their all."
We responded:
"You're awesome Amy! Thanks so much for your sweet review!"
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Dawn Danielson

May 7, 2025

5  out of  5
rating by Dawn Danielson
"I can't say enough about how personable the entire staff is here. They are completely understanding if your a bit late on making your payment and always have time to answer any questions you might have regarding your policy . I've had both vehicles and renters insurance through them for 5 years and it's completely affordable. I highly recommend"
We responded:
"We can't say enough about you and your glowing review of our team and agency. Thank you so much! "
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Daniel Young

May 7, 2025

5  out of  5
rating by Daniel Young
"Kristin is best state farm agent always willing to help take her time find you the best deal on whatever insurance you are looking for !! State farm tawas is the best!!"
We responded:
"Yes! Kristin is a Rock Star! Thank you Daniel!"
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Diana

May 6, 2025

5  out of  5
rating by Diana
"Have been with this agency for years. Always helpful and prompt. Sissy is a pleasure to deal with."
We responded:
"Thanks Diana for your 5 star review! "
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Krista Burtch

May 6, 2025

5  out of  5
rating by Krista Burtch
"Kristin is the best she always make sure we are taken care of she offered us our rental insurance to be bundled with are car insurance to make everything cheaper!!! If anyone needs car insurance or anything give Kristin in tawas a call!!"
We responded:
"I appreciate your praise for Kristin! She's such a rock star! "
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Team Tremble Outdoors

May 6, 2025

5  out of  5
rating by Team Tremble Outdoors
"Have nothing but great things to say about them. Every interaction I have had has been positive and very easy to complete. Thank you."
We responded:
"I appreciate your kind words Ryan! "
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Mark Pillsbury

May 6, 2025

5  out of  5
rating by Mark Pillsbury
"I have been with State Farm for over 30 years. What a great team . Great rates. Never done me wrong. I thank them ."
We responded:
"Thanks Mark! We appreciate you and your loyalty! "
Profile photo of Jewel Beveridge

Jewel Beveridge

May 2, 2025

5  out of  5
rating by Jewel Beveridge
"I’ve always felt supported by Tim Knapp and the staff at this agency! I’ve gotten rental vehicles through them, which saves a headache at the dealership, and their claim portal on the app is super easy to use. My rates have stayed virtually the same in the time I’ve had State Farm. I love this agency and their homey feel, you won’t regret switching to State Farm, especially if you have Tim Knapp as your agent!"
We responded:
"We're so happy you're so happy with our service Jewel! "
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John Kesler

May 2, 2025

5  out of  5
rating by John Kesler
"I’ve been with these guys for a long time now. Hands down the best customer service I’ve ever had to deal with! 10/10 recommend them!!!!"
We responded:
"We work diligently on the our customer service - thank you for noticing and passing along your recommendation John! "
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Marrissa Reynolds

May 2, 2025

5  out of  5
rating by Marrissa Reynolds
"Highly recommend! Everything always goes smooth and the reps are awesome. 👏🏼"
We responded:
"Thank you Marrissa for your kind words and five star review! "
Profile photo of Bonnie Reynolds

Bonnie Reynolds

May 2, 2025

5  out of  5
rating by Bonnie Reynolds
"When I tell you they have HELPED ME, I mean it! I have been with them some time now and never had much of a complaint with them. Their response time is so quick and filling a claim has always been easy!!! Totally recommend. Oh and, Kristen (sorry if I spelled it wrong) she is so fun to talk 😂. Makes life easier when the rep is also kind and light hearted. Thanks y’all are great!"
We responded:
"We're so happy that you're so happy with us! Thank you for your kind words! "
Profile photo of Bob Gajowski

Bob Gajowski

May 1, 2025

5  out of  5
rating by Bob Gajowski
"I've been with State Farm on and off, but most of all Tim Knapp is the best and is there to help. Thank you to Tim and his crew."
We responded:
"Thanks Bob! You're 5 star is our book too!"
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Amanda Chirich

April 29, 2025

5  out of  5
rating by Amanda Chirich
"Absolutely awesome insurance company, great policy rates to fit all of your needs and educated and helpful agents. Kristin is my go to, shes always so responsive , however they all are. Wouldn't hold a policy with anyone else 😁"
We responded:
"Awww Amanda! You're so sweet! We really love that you love us! Thank you for your 5 star review! "
Profile photo of Kendra Smith

Kendra Smith

April 29, 2025

5  out of  5
rating by Kendra Smith
"I've been with Tim Knapp for about 10 years and they have always been the most respectful and compassionate, especially when it comes to needing a few extra days to make your payment. You really get that welcoming family vibe walking through the door and Tim is always on site to answer or resolve any issues that may occur, not like other companies where you're rushed to get in and out and can never even get in contact with a manager/owner!"
We responded:
"We appreciate you too Kendra! Your loyalty and kind words for me and my team mean a lot! Thank you! "
Profile photo of Daniel Sorensen (Mapleridge Lawn Care)

Daniel Sorensen (Mapleridge Lawn Care)

April 29, 2025

5  out of  5
rating by Daniel Sorensen (Mapleridge Lawn Care)
"Best insurance company around, very helpful and friendly 10/10 would recommend"
We responded:
"Thank you Dan! I hope you have a great season! "
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Frieght Dog

April 24, 2025

5  out of  5
rating by Frieght Dog
"I have been with Tim Knapp State Farm for over 10 years. Tim and his team is by far the best insurance agency I have dealt with. Amazing service and they are always there when I need them. Thank you Tim and team."
We responded:
"Hey Ben - we really appreciate your awesome review for us! We're also so thankful for being such a long-time customer in my agency with State Farm! "
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brittany bordeau

April 24, 2025

5  out of  5
rating by brittany bordeau
"I had State Farm for awhile now, I really enjoy having them, very caring crew, always making sure everything is right! I do recommend state farm in East Tawas!"
We responded:
"Thanks Brittany! I'm glad you enjoy working with us as much as we appreciate you and your loyalty! "
Profile photo of Christine Monette

Christine Monette

April 22, 2025

5  out of  5
rating by Christine Monette
"My husband and I were shopping for insurance for our home and auto and I received a lot of calls from agencies. One in particular stood out because of her friendly, no pressure attitude; Sissy at Tim Knapp State Farm Insurance in East Tawas. We made an appointment and we’re so glad we did! Sissy, Kristin and Tim were friendly, helpful, informative and treated us like family! I can always count on a quick response to any of my questions. So glad we found them and we would highly recommend Tim Knapp State Farm!"
We responded:
"Thank you Christine for your kind words and glowing compliments for my team! It was great meeting you and Mark. We're looking forward to taking care of your insurance needs! "
Profile photo of Cynthia Roberts

Cynthia Roberts

April 21, 2025

5  out of  5
rating by Cynthia Roberts
"Ty Sissy for helping us get the car to Village quick lube and calling National city towing for pick up of the car. Much appreciated 👏"
We responded:
"I'm glad we were able to help you out of the jam Cynthia! We appreciate you! "
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Tammy Ranger

April 17, 2025

5  out of  5
rating by Tammy Ranger
"Tim Knapp and coworkers are the best they have help our family in so many ways and they are so amazing 😍🤩"
We responded:
"Thank you Tammy! We appreciate you being a part of our State Farm family! "