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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rodger peltier

March 27, 2026

5  out of  5
rating by rodger peltier
"I have been with Tim Knapp many years now. Mr Knapp and his staff has always been accommodating and great to work with. Looking forward to many more years. Thank you to all of you."
We responded:
"Thank you Rodger for your review and your many years of loyalty to us! "
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James Srebnack

March 23, 2026

5  out of  5
rating by James Srebnack
"The insurance agents we're excellent Ashley, Sissy and the rest are excellent. I recommend highly tim is excellent, too."
We responded:
"Thank you Jim for giving us your 5-star review! Thank makes 200 for us! We're glad you appreciate the service from our team! "
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Brian Michellle Kneuss

March 17, 2026

5  out of  5
rating by Brian Michellle Kneuss
"Great insurance company to work with on your rates very friendly staff thanks state farm"
We responded:
"Thank you Brian & Michelle for choosing us to handle your insurance plans! "
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tina vanmarter

March 12, 2026

5  out of  5
rating by tina vanmarter
"I have had State Farm for several years and sissy one of the agents has gone above and beyond to be helpful even in my worst times she gives we’re of encouragement and remind you that everything will be OK. I have never met such a great person with such a big heart. She has always been able to answer. Any question I ever had or helped me when I I felt there was no help possible. She is definitely my insurance angel."
We responded:
"Wow Tina! This is a fantastic review! I'm so glad Sissy is your go-to in our office! She truly is a superstar! "
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Michelle Trombley

March 12, 2026

5  out of  5
rating by Michelle Trombley
"Tim was extremely helpful with choosing the right coverage I needed and explaining it in detail. Also very pleasant ☺️ Ashley was amazing helping me with my questions. Thank you so much for your help and patience ❤️"
We responded:
"Thank you Michelle for your kind words and glowing review! "
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keivn craft

March 12, 2026

5  out of  5
rating by keivn craft
"The agency has always been super helpful with getting me the coverage I have to have. They reach out if you forget and are easy to get in contact with. If you go with State Farm, I would go through them"
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Deanna Cavender

March 9, 2026

5  out of  5
rating by Deanna Cavender
"I worked with Ashley on getting my vehicle insurance and renters insurance. She was easy to talk to and and made sure we got all the discounts we were qualified for. Was an amazing experience."
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Mason Gwizdala

March 6, 2026

5  out of  5
rating by Mason Gwizdala
"Very easy to work with and always there for you. And also very affordable. Best place to do insurance."
We responded:
"Hey Mason - Thank you for your kind words and 5-star review! We appreciate you! "
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Gene Pierce

March 6, 2026

5  out of  5
rating by Gene Pierce
"Super helpful answered all of my questions the absolute best insurance office I’ve ever been too"
We responded:
"I'm glad you're so happy with our service and rates Gene! Thank you! "
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Robert England

March 6, 2026

5  out of  5
rating by Robert England
"Tim Knapp and his staff have become like family over the years. Always polite positive and respectful. Highly recommend them for anyone looking for home and automotive insurance. Great pricing and friendly service!"
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Kim Payea

March 5, 2026

5  out of  5
rating by Kim Payea
"I been with Tim Knapp State Farm insurance for many years now Tim always been real good to work with sissy is amazing to deal with. When I call need something they are on it. Sissy always looking to for ways to get best deal. I don’t ever plan or looking to got to anyone else extremely happy with them"
We responded:
"Kim - We sure appreciate you and your loyalty! Yes - it's been over 12 years you've been with us! Thank you for writing a glowing review and choosing us to take care or your insurance needs! "
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D

March 2, 2026

5  out of  5
rating by D
"Very helpful and accommodating!"
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Jason Kennedy

February 20, 2026

5  out of  5
rating by Jason Kennedy
"Honest and friendly."
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Jason Jakobi

February 20, 2026

5  out of  5
rating by Jason Jakobi
"I’ve always had Tim Knapp with State Farm as my agent for life insurance, and they have been great to work with. They truly look out for people in their community and always make the process easy and straightforward. Very friendly and professional team. I highly recommend them for life insurance!"
We responded:
"Thanks Jason for your 5-Star review! Stop in the office the next time you're going by! "
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wookie chick

February 19, 2026

5  out of  5
rating by wookie chick
"Absolutely wonderful to work with. Great rates and super awesome folks make you feel like family. I have had no issues ever getting any claims done. Highly recommend and super awesome people! You cant go wrong with tim Knapp and the awesome folks at state farm!!!"
We responded:
"Thank you Leslie for being a loyal customer and for your glowing review of our team! "
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Pamela Schroeder

February 19, 2026

5  out of  5
rating by Pamela Schroeder
"My Husband and I live in Ohio, but have a Cabin in MI. We needed help to transfer vehicle insurance from Ohio State Farm to MI State Farm in the same day. Called this office, spoke to Ashley and everything was done in less than 10 minutes. Very pleasant and guided us through making it simple. Thank you, we are very greatful"
We responded:
"Your story Pam is just one of the best reasons for being a State Farm customer: we have an agent in over 19,000 locations! I'm thrilled to hear it was a smooth and satisfying process for you! Thanks for taking your time to tell the world about us! "
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Vanessa Stanley

February 19, 2026

5  out of  5
rating by Vanessa Stanley
"The folks at Tim Knapp State Farm insurance in Tawas City MI are amazing extremely helpful and Always there for you when you need them to be They go above and beyond for their customers Thank you Sissy you are The Best !"
We responded:
"We appreciate you too Vanessa! I'm glad to hear Sissy took such good care of you. Thanks for choosing State Farm and our team to take care of you! "
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Allen Hall

February 18, 2026

5  out of  5
rating by Allen Hall
"very good car and house insurance, the workers are always nice and help out when you need the help. they are very respectful and trustworthy to work with."
We responded:
"Thanks Allen for taking your time to leave us a 5-star review! "
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James Weberg

February 18, 2026

5  out of  5
rating by James Weberg
"Since moving to Michigan I could not be more pleased with Tim Knapp and his office associates. I have always had State Farm Insurance and always will. This office is not only the State Farm brand but it's the special care from within that really stands out. Thank you Ashley, Kristin, Sissy and Tim for the outstanding service."
We responded:
"WOW JAMES! We all so thrilled to know how well we've done taking care of you! Your kind words are both humbling and motivating to us. We sincerely thank you and Tania for choosing us! Tim"
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Mike

February 18, 2026

5  out of  5
rating by Mike
"I’ve been a State Farm customer for 50yrs. Working with SF agents in the four states we’ve lived in I can say without a doubt that Tim and his staff are absolutely the best insurance agency team that I’ve dealt with. From the first time my wife and I met with Tim we knew we made the right decision to intrust all our insurance needs with Tim."
We responded:
"Hey Mike! I appreciate you and your loyalty! I'm humbled to know you put me and my team at the top of the State Farm agent list! Thank you for your kind words and decades of loyalty! "
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Ruth Allen

February 15, 2026

5  out of  5
rating by Ruth Allen
"I don’t know where to begin😊. My very first encounter was with Tim when I purchased life insurance for myself when I was just a teenager. Several years later I purchased my very first car insurance with him. Then I began added other items to my policy. This is when I began interacting with Kristin who was absolutely phenomenal! Then I began interacting with Sissy who was also phenomenal! Recently I’ve been interacting with Ashley, who is what….phenomenal! I have come to the conclusion that this is a remarkable team who goes above and beyond to treat their customers like family. They know the meaning of exemplary customer service. I could go on and on about this team, but I had to remind myself that I’m not writing a book, it’s just a review. You guys Rock!!"
We responded:
"Your endearing review has really touched my heart Ruth! I remember the trip to Detroit to sign you up for your life insurance 30 years ago! So much "life" has transpired since. I'm just so thankful for you and your family considering us as such an important part of your family. "
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Cheryl Colvin

February 12, 2026

5  out of  5
rating by Cheryl Colvin
"Great customer service. Ashley was a great agent. Thanks!!"
We responded:
"I'm happy to hear your experience was great, Cheryl! "
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Tasha Newbert

February 12, 2026

5  out of  5
rating by Tasha Newbert
"I have saved a bunch by bundling and utilizing the discounts. The agents are very diligent about getting back to me on questions and concerns."
We responded:
"Thank you Tasha for taking your time to leave us a 5-Star review! "
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Jasmyne Dixon

February 11, 2026

5  out of  5
rating by Jasmyne Dixon
"Fast, friendly service! Hooked us up with a new insurance plan when we needed to switch & made the transition smooth & easy for us! Great price for what we need for coverage & amazing communication 👏"
We responded:
"I appreciate you and your 5-Star review Jasmyne!"
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Steve Engle

February 11, 2026

5  out of  5
rating by Steve Engle
"The girls in the office are amazing and fast to respond. Great customer service. They treat everyone like people and not a number."
We responded:
"Steve - we appreciate you! Thanks for the great review! "